Setup Coverit Live Event in CMS - Public-i Training

Setup a Live Chat Event 

Two training videos are also available covering:

Adding Live Chat to Webcasts

Moderating Live Chat

You can also download the following Quick Reference Guides in PDF format to print out and keep with the webcaster

 Adding & Moderating CoveritLive (2 Page Quick Ref Guide)

 
Below is a screenshot of a real CoveritLive Live Chat which appears in the Live Chat tab here

 

The Live Chat allows you to have a live moderated conversation with anyone viewing the webcast.

 

The chat will only be open whenever a the moderator is actively in the chat console panel. 

 

Step 1

CoveritLive Account Setup

Do you have a CoveritLive Account?

Public-i uses a well-tested 3rd party chat application called CoveritLive. Before you can create any live chats, you must have a CoveritLive account at http://www.coveritlive.com.

If you have not already been asked to setup a CoveritLive account, please do so then contact us with your login so we can provide you with a premium account..

 

Step 2

Creating a new live chat 

  • Click Add New on left menu (1)
  • Choose a Title for your webcast (2)
  • Choose a Category (3)
  • Select a start date & time (4)
  • Click Next
 
 
Step 3

Copying the Live Chat Code

The next window which will be presented will be the Viewer Window which shows the computer code needed for the event.
  • Altcast code: the only numbers you need to create the CoveritLive event in Connect is the Altcast Code (highlighted in the image below).
  • Copying the Altcast Code:  unfortunately it is not possible to copy only the Altcast Code, therefore you must highlight the whole window, right click and copy the entire text.
  • Paste the code into Notepad or Word and copy the Altcast Code from there (i.e. in the example below, the alcast code is 725988df21).

 

Step 4

Adding Coverit Live Chat to Webcasts

To add the Live Chat to a webcast, simply follow these steps:

  • Log into your CMS (http://cms.public-i.tv)
  • Find the webcast you want to add the chat to
  • Click Edit Webcast for that webcast

Edit Webcast

  • Scroll down to find the CoveritLive ID box
  • Enter the Coveritlive altcast code into this box as below
  • Press Submit

CIL ID

Step 5

Testing the Page

To test the page and check the chat has been included correctly, click the View Interactive link from the corresponding Edit Webcast menu, as below:

View Interactive Page

 

Connect Player Demo 

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